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bl مطالعات منابع انساني در ايران
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در رزومه معمولاً باید تعریف کامل و مشخصی از خودتــــان بدهید و این یکی از مهمترین مسائل در شناسنامه کـاری شماست.
رزومه یک خلاصه ی دو یا سه صفحه ای از شما و مهارتها، دستاوردها، تجارب کاری و تحصیلاتتان است که هـــدف آن جلب نظر صاحب کار آینده تان است.
رزومـه هـم مثل خود زندگی است. دچار تغییرات و تحولات زیاد می شـود. باید مداوماً به روز شود و اطلاعات جدید به آن اضافه شود. اگر می خواهید برای چند شغل در صنعت های مختلف تـقـاضـای کـار دهـیـد، بـهتر است رزومه های مختلف درست کنید که در هر کدام به مـهارت هــای خاص شما در رابطه به آن صنعت اشاره شده باشد. هدف این مقاله این است که شما را با نکات مهمی در زمینه ی تدوین یک رزومه ی خوب آشنا کنیم.

تاثیر اول
هروقت که می خواهیم یک رزومه درست کنیم، باید خودمان را جای استخدام کننده و کارفرمایی بگذاریم که رزومه ها را بررسی می کند. او باید از میان چندین رزومه، آن که از همه مناسب تر است را انتخاب کند.
شما باید کاری کنید که ابتدا آنها از رزومه ی شما خوششان بیاید و بعد هم همه ی مطالب درج شده در رزومه را به آنها ثابت کنید.

متن رزومه
باید سعی شود که متن رزومه هر چه خلاصه تر باشد. فقط کافی است در آن خلاصه ی کوتاهی از خودتان بدهید، که نباید بیشتر از یک صفحه باشد. اطلاعات نباید به هیچ وجه در رزومه تکرار شوند. این صفحه باید حداکثر از سه پاراگراف به شکل زیر تشکیل شده باشد:
پاراگراف اول: نباید بیش از دو یا سه جمله باشد. در آن مقدمه ی کوتاهی در مورد خودتان و اهداف کاریتان می دهید. همچنین می بایست در مورد طریقه ی اطلاع یافتن شما از آن شرکت توضیحی بدهید، چه روزنامه باشد یا آشنایی در همان شرکت.
پاراگراف دوم: در این پاراگراف باید اطلاعات مربوطه در مورد میزان تحصیلات، مهارتهای تخصصی و توانایی هایتان که برای شرکت مورد نظر مفید خواهد بود را ارائه دهید.
پاراگراف سوم: این پاراگراف آخر باید اطلاعات شخصی شما را به کارفرما ارائه دهد که در صورت نیاز بتوانند با شما تماس بگیرند. حتماً اسم، شماره ی تماس، ایمیل و شماره ی فکستان را ذکر کنید.
آدرس ایمیلتان باید کامل و واضح باشد. مثلاً اگر اسمتان علي اسمیت است، آدرس ایمیلتان باید چیزی مثل ali@email.com باشد.
باید در رزومه اطلاعاتی درج شود که حتماً به کار آن شرکت و پستی که می خواهند برای آن استخدام کنند بیاید. اطلاعات باید واضح و مرتبط باشد.

یک رزومه معمولاً از 5 جزء تشکیل شده است:
اهداف کاری
تجارب کاری
میزان تحصیلات
اطلاعات اضافی
منابع

اهداف کاری
اهداف کاری به عنوان پیش درآمدی برای یک رزومه ی خوب و اصولی است که همه ی اطلاعات با قاعده و ترتیب منظم شده است. در این بخش باید کارفرما را با اهداف کوتاه مدت و بلند مدت خود در زمینه ی کاری آشنا کنید. و بیان کنید که پیشرفت کاریتان تاکنون در چه حدی بوده است.
این قسمت ارجحیت های کاری شما را به طور خلاصه و مرتب با سایر قسمت های رزومه بیان می کند می تواند فرصت خوبی برای ابراز توانایی هایتان در همان اول رزومه باشد.
به یاد داشته باشید که از تکرار موارد جلوگیری کنید.

تجارب کاری
این قسمت تا حد زیادی می تواند بگوید که چه کارهایی می توانید انجام دهید و چطور و در کجا برای این کارها آموزش دیده اید. ممکن است از مهارت های مورد نیاز برای یک شغل باخبر باشید، اما بیان این مهارت ها می تواند به رئیس آینده تان نشان دهد که شما شایسته ی پستی حتی بالاتر هستید.

به یاد داشته باشید که حتماً تجربه های کاریتان را به ترتیبی معکوس از نظر تاریخی بنویسید. برای هر کار موارد زیر را نیز مشخص کنید:
عنوان پست
عنوان سازمان
محل کار
تاریخ استخدام
کارفرما وقتی در مورد تجربه های کاریتان بداند بسیار راغب خواهد بود تا با میزان تحصیلات و آموزش های شما هم آشنا شود.

میزان تحصیلات
اگر تجربه های کاریتان زیاد نبوده باشد، این قسمت اهمیت زیادی پیدا خواهد کرد. برای نوشتن از همان ترتیب معکوس تاریخی استفاده کنید.
در زیر جنبه های اصلی که باید در این قسمت به آن اشاره شود را یادآور می شویم:

درجه ی تحصیلات
موسسات و دانشگاه ها
تخصص/فوق تخصص
سمینارها، کارگاه ها و آموزش های ویژه
میانگین معدل

اطلاعات اضافی
این قسمت از رزومه می تواند شامل چند زیر مجموعه مثل علایق، دانش های رایانه ای، فعالیت ها، مهارت های زبانی و...باشد. در این قسمت باید به آن دسته از توانایی هایتان اشاره کنید که در دو بخش قبلی ذکر نشده بود.
علایق: در این قسمت میتوانید به علایقتان در زندگی اشاره ای داشته باشید. اگر به دوچرخه سواری یا هر نوع ورزش دیگر علاقه دارید، می توانید ذکر کنید، با این کار کارفرمای شما متوجه خواهد شد که فردی هستید که از زندگی نهایت استفاده و لذت را می برید.
اطلاعات کامپیوتری: بعضی از شغل ها نیازمند داشتن دانش ها و آگاهی هایی در زمینه ی بعضی برنامه های کامپوتر هستند. اگر اطلاعاتی در این زمینه دارید می توانید در این قسمت ذکر کنید.

فعالیت ها: در این زمینه می توانید به فعالیت ها و دستاوردهای غیر کاری خود اشاره کنید.
تخصص های زبانی: اگر قادرید که به زبان هایی غیر از زبان خود مکالمه کنید یا هر تخصصی در یکی از زبان های خارجی دارید باید در این قسمت به آنها اشاره کنید.

منابع
اگرچه بردن نام افراد در رزومه ضروری نیست اما با اینکار، کارفرمای شما می تواند به طور مثال با رئیس سابقتان در مورد شما گفتگو کند و اطلاعاتی کسب کند. اگر مایل نیستید که نام کسی را ذکر کنید می توانید در این قسمت اشاره ای داشته باشید که در صورت نیاز یا تقاضا قادر به ارائه ی منبع هستید.
اگر خواستید از افراد در رزومه خود نام ببرید، حتماً به یاد داشته باشید که قبلش با خود آنها هماهنگی های لازم را انجام داده باشید و کسب اجازه کنید.
حال که با نحوه ی تدوین یک رزومه ی خوب و کامل آشنا شدید، خود را برای مصاحبه آماده کنید...
 
 

نوشته شده توسط محمد طاهري در شنبه سی ام دی 1385 ساعت 12:25 | لینک ثابت |
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10 Things You Must Do Before That Successful Interview
by Teena Rose

You've worked hard to get here. You've sent out 31 resumes, networked,
attended job fairs, enrolled in school for more education - you've taken all the
right steps.

Then, one afternoon the phone rings. "Yes, we'd like you to come in for an
interview. Is next Tuesday at 10:00 alright with you?" Alright???!!! You can be
there in 10 minutes! But you gather your composure, pretend to rifle through
your "appointment book" and calmly reply, "Yes, Tuesday at 10:00 works for me.
See you then." Now what?

The sequence goes like this: the resume gets you an interview; the interview
gets you the job. This is when you become more than a bunch of employment dates
and workplace accomplishments. This is your opportunity to shine. It's show
time!

Go in cold and you're working at a disadvantage. You prepped the perfect
resume, now it's time to prep for that all-important interview. Here are ten
steps you should take before you show up at the interviewer's door.

1. Review your resume.
Sure, you know it by heart. But what was it that caught the eye of this
recruiter or the HR pro? Specialized experience? Unique training? A steady
history of career advancement? Revisit your resume from the point of view of the
interviewer. It may provide insight into the company's employee needs -
something that would certainly be advantageous to know going in.

2. Get back on-line.
The Internet served you well in the preparation of personalized cover letters
targeted at the recipients' needs. Okay, visit the company web site again and
start taking notes. Corporate officers, the latest press releases, the company's
annual report. Gather as much information as you can on your
soon-to-be-employer.

3. Study, study, then cram.
The more you learn about your callback company, the better you're going to
feel walking in that door. Knowledge is power. Knowledge will make you more
confident in your attitude and your answers. You know this stuff. You've studied
it! Knowledge of company products, services, protocols and procedures shows the
interviewer that you're proactive, with an eye for detail and an appreciation
for the power of preparation. In other words, you'll make a positive impression.

4. Rehearse your interview.
How can you rehearse for something that doesn't have a script? Write one. You
know the typical questions you'll be asked so write down some of your most
insightful, witty thoughts regarding the state of your industry and profession.
Be prepared to describe past positions, reponsibilities and accomplishments.
This is not a time for false modesty, so don't be afraid to highlight your
professional strengths and play down your terrible typing skills. Remember: it's
no brag if it's the truth. Ask your spouse, your child or a friend to play the
role of interviewer so you become more comfortable speaking about yourself in
front of others. Again, this is a confidence builder. The more you practice, the
more confident you'll be.

5. Develop your list of questions.
Your interview shouldn't be seen as some type of interrogation. It's a
"getting to know you" meeting, so feel free to ask questions. However, your
first question shouldn't be "How much do I get paid?" or "How's the 401k plan,
here?" Instead, ask questions that show you understand the job and the company's
needs. Be quick to pick up on the interviewer's comments and ask relevant
questions.
Interviewer: We've had some issues with field reports coming in late recently.
You: How are the reports transmitted? (Oh, you're good. Very good.)

6. Dress for success.
An interview is a performance with people playing different roles. Your role
is successful job prospect. Play the part. Whether you're female or male, the
conservative business suit is the recommended attire for any interview. If your
business suit needs a pressing, send it to the dry cleaners. If you don't own a
suit (you'd be surprised at the number of us who don't) go out and get one. It
doesn't have to be an $800 designer suit, but it should be conservative black,
blue or gray.

7. Get cut or coiffed.
You'll have 15 minutes to make a good impression. Treat yourself to a visit to
the local hair stylist. You bet looks matter. There'll be plenty of time to show
your talent once you land the job. For now, look like a success, feel like a
success - be a success.

8. Practice positive visualization.
Professional athletes do it. So do actors, yoga instructors and new age
thinkers who sleep under makeshift pyramids to absorb that mystical energy. It's
called positive visualization and it works. It really does. In the days leading
up to the interview, picture yourself sitting opposite the head of HR. Picture
yourself relaxed, comfortable, at the top of your game. Play that clip over and
over in your mind until it becomes so familiar, it actually becomes a part of
your self-image. It simply can't be stated too often - your confidence during an
interview should be obvious and genuine.

9. Gather your materials.
The day before the interview, gather your materials and place them in a
briefcase or attache. Don't have one? Buy one or borrow one. It's another
opportunity to project that professional image you wear so well. Bring extra
copies of your resume in a manila envelope. Bring a pad and pencil to take
notes. Bring a calculator (you never know). Bring your address book and copies
of your business card. If you've been asked to prove additional information
(school transcripts, e.g.) make sure you've got clean copies ready to hand over.

10. Sleep tight.
You've done it all. You've prepared yourself; you've built your confidence so
you can look the interviewer straight in the eye. You are ready to rock 'n'
roll! Okay, too psyched. You'll never get to sleep. The night before the
interview, go to bed early. Have some warm milk, coco or herbal tea (stay away
from the 3rd scotch). Relax. Set the alarm and sleep comfortably in the
knowledge that you're as prepared as you'll ever be. No, not every interview
will be a success. You won't get the job every time - but don't take it
personally. It's not about you; it's about the needs of the company. However,
you can increase the chances of success by presenting a professional, prepared,
and confident you to the interviewer. That's how you turn an interview into a
job offer.

You're hired!
نوشته شده توسط محمد طاهري در چهارشنبه بیستم دی 1385 ساعت 16:38 | لینک ثابت |
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Introduction

Economic systems around the globe continue to undergo significant changes, and the management of human resources is no exception.

Source : http://edis.ifas.ufl.edu/hr001

 


ادامه مطلب
نوشته شده توسط محمد طاهري در دوشنبه بیست و هشتم فروردین 1385 ساعت 12:10 | لینک ثابت |
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Author: Simma Lieberman
 

If there is not enough diversity in your employee base or there is high turnover with certain groups of employees, your organization will not be able to leverage the power of diversity. Building diversity in a company through recruiting and retention is an important step to creating an inclusive workplace. Are your recruiting efforts doing the following? Here are some tips to help build diversity in your organization through recruitment:

  • Begin to recruit from middle and high schools. Attend career days and come prepared to discuss the benefits of working for your organization and your industry.

  • Identify stereotypes of people who work in your industry and develop strategies for changing perceptions i.e. Firefighting should only be a male occupation.

  • Use more inclusive language and visuals in rule books, orientation, and recruiting materials.

  • Create cross-cultural and cross gender mentoring programs and provide training for mentors.

  • Develop relationships with associations and organizations that are geared toward underrepresented groups.

  • Be aware of your own biases and stereotypes and their impact on the environment.

  • Create processes to make people who are different from you feel welcome and included in your organization.

  • Mentor people who are from different cultural or ethnic backgrounds or gender from you. It will help you become more comfortable with other people and will help your staff grow in their careers.

  • Incorporate ideas from other cultures to solve problems and be more innovative.

  • Use resources that are already in place and research what other organizations have done to be successful.

  • Provide cross-cultural communication training to help staff work better together and serve the client population more effectively.

  • Survey and interview staff across demographics to determine their needs in order to create a strategic plan for retention and increased recruitment under represented populations.

  • Examine your definition of leadership qualities to include ways in which people who have different thought processes and communication styles can lead. If you have been hierarchical in the past, start learning that people with consensus styles can also be effective leaders.

  • Conduct exit interviews and identify patterns and themes if they exist.

  • Be willing to change to accommodate and use new ideas and creativity.

Too many people who own or run restaurants do not know enough about conducting interviewing potential employees. Whether you define your restaurant as fast food, casual dining, or upscale, hiring the wrong person for the job can be expensive. Consider the costs of advertising for candidates, interviewing time, disrupted customer service, training, and severance pay. Select a position in your restaurant, and estimate how much each step of the hiring process costs in terms of time and money. You'll see how important having an interviewing and hiring system is.

About Author: Simma Lieberman helps organizations create environments where people can do their best work and be successful. She specializes in Diversity and Inclusion, Diversity Dialogues, and Eliminating Fear and Self-doubt. Simma is the co-author with Kate Berardo and George Simons of the book "Putting Diversity to Work."

نوشته شده توسط محمد طاهري در سه شنبه پانزدهم فروردین 1385 ساعت 8:55 | لینک ثابت |
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Put about 100 bricks in some

particular order in a closed room with an open window.

Then send 2 or 3 candidates in the room and close the door.
Leave them alone and come back after 6 hours and then analyze the situation.


If they are counting the bricks. Put them in the accounts department.

If they are recounting them.. Put them in auditing.

If they have messed up the whole place with the
bricks. Put them in engineering.

If they are arranging the bricks in some strange
order. Put them in planning.

If they are throwing the bricks at each other.
Put them in operations.


If they are sleeping. Put them in security.

If they have broken the bricks into pieces.
Put them in information technology.

If they are sitting idle. Put them in human resources.

If they say they have tried different combinations,
yet not a brick has been moved. Put them in sales.

If they have already left for the day. Put them in marketing.

If they are staring out of the window. Put them on strategic planning.

And then last but not least.

If they are talking to each other and not a single
brick has been removed Congratulate them and put them
in top management.

نوشته شده توسط محمد طاهري در دوشنبه هفتم فروردین 1385 ساعت 16:24 | لینک ثابت |
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The awesome impact of the "collect and then decide" assessment technique

Friday, March 24, 2006 | by Lou Adler
No matter how good a recruiter you are, your personal success rests on the ability of your hiring manager clients to accurately assess your candidates. How many of us have lost good candidates because somebody on the interviewing team made an incorrect assessment? In this article, I'd like to introduce you to a new way of looking at the interview assessment process.

The objective is to profoundly reduce assessment errors by collecting information differently. Using the technique yourself and implementing it with your hiring teams will not only improve overall interviewing accuracy, but also increase your personal productivity by 50 to 100 percent.

Stop complaining about having too many assignments to handle. Instead, learn the "collect and then decide" technique and teach it to your clients. Here are six potential benefits you'll achieve as a result. Not all of these will apply to everyone, so pick those you find most personally relevant:

  • Fifty to one hundred percent more assignments. Pick this one if you want to become Recruiter of the Year.

  • An increase in your billings of 50 to 100 percent. Pick this one if you're competitive as heck and commission-driven.

  • Time not wasted doing searches over again. Pick this one if you don't like wasting your time.

  • Reduce hours by one-third while getting the same amount of work done. Pick this one if you want a life.

  • No OFCCP, ADA, or EEO audit problems; or maximizing performance while minimizing turnover. Pick this one if you want to make sure the best person gets the job for the right reasons.

  • Reduce time to fill by 50 percent or more, while increasing candidate quality and reducing cost per hire. Pick this one if you're a recruiting manager or human resources executive who wants to become a hero.
There are probably some others that should be added to the list, but you get the idea. Too many mistakes are made because most managers don't know how to conduct an accurate assessment. Worse, when you get a bunch of interviewers together to decide who the best candidate is, the problems are multiplied.

Here are just a few things that typically prevent the best person from getting the job:

  • The views of the manager with the most authority dominate the selection process. This stifles the debate. Not evaluating alternative viewpoints is a surefire way to make bad decisions.

  • A no vote is equal to two or three yes votes. The safer decision is saying no. One strong no, even if it's based on emotions or bad information, can override the collective decision of two or three others who don't agree.

  • The yes/no decision is made too soon. Most interviewers make the decision to hire or not within the first five minutes of the interview. They then look for information to confirm this decision. This is called the "decide then collect" assessment technique. In this approach, interviewers use the balance of the interview to collect information that supports their immediate assessment. It has been proven that when viewpoints are strongly held, contrary information is ignored and confirming information is more valued.

  • Most managers don't know how to conduct a proper interview. Even managers trained in behavioral interviewing don't use it because it's too complicated. Instead, they substitute their emotions, gut feelings, and intuition. Making matters worse, they don't know what they're looking for with respect to real job needs.

  • Most recruiters aren't strong enough to overcome these realities. As a result, corporate recruiters give up, complain or go with the flow. Third-party contingency recruiters cherry-pick both jobs and candidates to minimize these problems and maximize commissions. Retained recruiters, on the other hand, are more influential and they tend to confront these problems more head-on.

All of these problems can be minimized by using a "collect then decide," rather than a "decide then collect" interviewing assessment process. A "collect then decide" approach means that you use the interview to collect as much information as possible before deciding whether the candidate is good or bad. Common sense would suggest that the longer you delay the "hire/not hire" decision, the more accurate the assessment.

In fact, it's best to not even make a final decision alone. Instead, use the one-on-one interview just to collect information. Then share this information with all members of the interviewing team before making the final hiring decision. The team will arrive at a more accurate decision this way, by using appropriate information to make the decision rather than relying on the traditional and flawed "yes/no" voting process.

Here are some ideas you can use to implement a "collect then decide" interviewing assessment process:

  1. Get everyone on the hiring team to agree to real job needs ahead of time. You might want to use a performance profile to collect this information. It describes what a top person needs to do to be considered successful on the job. Managers who know real job needs before the interview starts tend to be less judgmental. If you don't force the use of some standard for measuring job performance, you inadvertently permit the use of emotions, biases and intuition to prevail.

  2. Eliminate the "yes/no" process in its entirety. Aside from all of the errors noted above, this gives weak interviewers an equal vote in the process. We use a formal 10-factor assessment process that requires all interviewers to substantiate their rankings with factual information. Feelings and emotions are not allowed. Here's a link to the assessment form we use. The form itself describes the ten best predictors of on-the-job success, which includes factors like job-specific technical competency, self-motivation to do the work, and team skills with comparable groups, among others. Just from the samples, you can see that the traits are all assessed in comparison to real job needs. This insures a great fit.

  3. Don't give any interviewer full voting rights. Instead, assign each interviewer only a few of the ten factors to assess. As part of this, require that they must use specific information (dates, details, examples, names) to justify every ranking, good or bad. Some of the other ten factors include things like job-specific problem-solving, cultural and environmental fit, trend of growth over time, and comparable accomplishments. As you can tell, there are plenty of topics to go around. If each interviewer knows ahead of time that he or she is not responsible for a complete assessment, there is a natural tendency to withhold judgment until their portion of the assessment is complete. So this is an important practice to implement.

  4. Certify each interviewer before trusting their assessments. Here are the three common hiring errors that can be minimized with just a little training: 1) eliminating good candidates for bad reasons; 2) hiring weak candidates using a narrow range of traits; and 3) hiring good people for the wrong jobs. If each member of the interviewing team reads and practices the points in this ERE article I've written on the one-question performance-based interview, they'll be 50 percent certified. If you establish a formal deliberative and information sharing decision-making process, they'll be fully certified by their third debriefing session. These sessions are great learning events, as you'll quickly discover once you attend one yourself.

  5. Measure first impressions at the end of the interview. To increase objectivity, have each interviewer compare the candidate's first impression measured at the end of the interview with the candidate's initial first impression. Most people when you get to know them aren't as bad or as good as first imagined. This exercise allows interviewers to overcome the natural tendency to "decide then collect" confirming information. The difference in first impressions measured this way reveals the interviewers' own biases and prejudices.

  6. Use panel interviews more frequently. A properly organized panel interview is a great way to impose a "collect then decide" process. One person should lead, with the other interviewers just asking fact-finding questions for clarification. This is also a good way to train weaker interviewers.

The selection of new employees should be considered a major decision-making process. Unfortunately, from what I've seen, most companies don't treat it formally enough. Weak interviewers get equal voting rights. Emotions and biases dominate the selection process. Few interviewers truly understand real job needs. A no has more value than a yes, and influence is based more on rank than competency. For something this important, this is a sorry state of affairs. Yet the problem is relatively easy to solve

The key is to enforce a "collect then decide" assessment process. When each interviewer knows that their role is limited to doing a good job of collecting information rather than having to decide on overall competency, logic rather than ego or emotions prevail.

Lou Adler (lou@adlerconcepts.com) is the president of The Adler Group, a training and consulting firm helping companies hire more top talent by implementing performance-based hiring. His Amazon bestseller Hire With Your Head (John Wiley & Sons, 1997, 2002) started the performance-based hiring and selection movement. This was followed-up with the award-winning Nightingale Conant audio tape program, POWER Hiring: How to Find, Assess, Hire and Keep Great Talent (1998). Adler is a veteran recruiter and founder of CJA Executive Search. His early industry career included general management positions with the Allen Group, as well as senior-level financial management positions with Rockwell International's Automotive and Consumer Electronics groups. Adler holds an MBA from UCLA and a B.S. in Engineering from Clarkson University, New York.

نوشته شده توسط محمد طاهري در دوشنبه هفتم فروردین 1385 ساعت 13:0 | لینک ثابت |
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